Terms and Conditions

Terms and Conditions

The Spring Speyside Whisky Festival is run by Dufftown 2000 Ltd and sells tickets on behalf of event providers unless otherwise specified. This means that the final contract for your purchase will be between you and the event provider.


We will hold reservations for seven days pending receipt of full payment, up until seven days before the Festival. If we do not receive payment within seven days, the booking will be cancelled and reserved items released back to the event provider. Reservations made within seven days prior to the Festival will be payable immediately.
When your booking has been completed we will issue you with a confirmation email. It is your responsibility to check that the confirmation issued to you is accurate.


We accept Visa, MasterCard, Switch and Visa Debit Cards. Please note that we do not accept American Express, Diners Club, Electron or Solo Cards. We will accept cheques drawn on a UK bank up until seven days before the commencement of the Festival.


We are unable to offer refunds for cancelling a ticket to any event unless that ticket can be resold in full. Partial refunds cannot be considered under any circumstances.


Inclusion at any events will be at the discretion of the event provider who reserves the right to refuse admission to ticket holders in all reasonable circumstance without refund.

Lost Property

Dufftown 2000 Ltd accepts no responsibility for lost or stolen property.


The officers of Dufftown 2000 Ltd make every effort to ensure that all events are described accurately and fairly. In the unlikely event that a festival reservation is made on the basis of inaccurate information every effort will be made to resolve the mistake to the satisfaction of the customer. However individual entries on this website are entirely the responsibility of each event provider and the officers of Dufftown 2000 Ltd cannot be held responsible for any inaccuracies. In the event of circumstances beyond our control, we reserve the right to alter the programme and events.


Dufftown 2000 Ltd are not responsible for the events, services, actions or failure to act of any event provider or other third party in connection with our site or service.

By booking a Festival event and accepting these terms and conditions, you agree to indemnify us against any loss, injury, fines, costs and expenses incurred by us as a result of your use of our site or service.


Cookies are used on the website where they are strictly necessary for the website to function. Details are only remembered during the session and are not stored for future use.

General Data Protection Regulations (GDPR)

The revised regulations on Data Protection came into force in May 2018.  The operation of online booking system requires your personal information to function.  The event booking form has a check box to indicate whether you wish us to hold your data for future internal marketing.  By checking this box we will keep your address and email address.  If you do not check this box your details will be deleted from the database immediately after the festival.

Updated July 2018